Waiting on a package? If your package was shipped via Canada Post Letter Mail no tracking number is available; however, the order status page will indicate the date your order shipped.
If your order was shipped via International Mail . We provide you with a tracking number once the order is hipped.
Canada post Mail takes 3-5 business days
Other Orders takes 2-3 weeks
If you are concerned that it is taking too long to receive your package, contact our helpful Customer Support team. They will provide as much information as possible about the status of your package.
Please note: Emails sent on Friday after 5 p.m. PST, Saturdays and Sundays, will be replied to on Monday. Our Customer Service hours are Monday through Friday, 5 a.m. – 5 p.m. PST.